HDMI Not Working On PS4 And PS5? Try These Fixes

2022-08-08 01:53:42 By : Ms. Milanda Cai

The HDMI not working on PS4 and PS5 issue is easy to fix, but hard to recognize. That’s because what you see is a dreaded black screen, plus the evil blue light. Often, though, the problem is easy to fix, and solutions may seem obvious.

The problem means your display won’t show any image after you plug your console via its HDMI cable. Instead, you see a black screen, which may lead you to think your PlayStation is malfunctioning.

Fortunately, you can check the state of your PlayStation by checking its power indicator lights. It would help you discern between a serious problem and HDMI port issues.

There’re a series of common signs that indicate your “black screen” comes from the HDMI port on your PS4 or PS5:

Any of these signs indicate an HDMI port issue. However, if the only hint is the blue light, you may be dealing with something else. For example, example, your PlayStation failing to turn on. 

To further help you discern HDMI port or cable issues and other problems, you should verify its power light. So, turn on your console, and see the color of the lights on its body:

In particular, if you see a white light rather than blue, the issue is the HDMI cable rather than the HDMI port.

Before you start the troubleshooting, ensure you’re using the HDMI cable that came with your PS4 or PS5.

That said, here’re the most common reasons for the HDMI port not working on PlayStation consoles: 

We’re going from the most logical solution to the least possible fix. You can try our recommendations, one by one until you find the one that works for you.

The most logical solution is testing the hardware. It’s also what Sony recommends.

It could be that your cable is not working. You can verify the issue by trying the peripheral in two ways:

If the cable doesn’t work, you’d have to buy a new one. before that, though, bear in mind PlayStation consoles require specific HDMI cables: 

If you don’t use the proper cable, it may not display any image. In that case, rather than seeing a blue light on your console, you’d see typical white light. 

Go to the back of your console and check the HDMI port. In particular, check for any signs of dirt, damage, and rust. Then, use a soft brush and a microfiber cloth (or similar) to clean the output.

You can also use a low-voltage vacuum to clean the dust, or a can of compressed air to blow out the dirt.

The problem may be your TV’s HDMI port as well. Try testing the output with another device, or testing another cable plus another port on the TV.

If you have a Smart TV, updating its firmware may solve the issue. 

Each Smart TV is different. Commonly, though, the option to update the firmware would be within Settings / Configurations > Support > Software Update. 

A power cycle may erase random bugs preventing the proper functionality of your HDMI port. Additionally, it may help you enter the Safe Mode troubleshooter for more advanced solutions. 

Follow these steps if you’re seeing a blue light or a blinking white light on your console:

If it doesn’t work, the follow-up solution is a continuation of power cycling the console.

It’s time to use the Safe Mode troubleshooter to try and fix your problem. On top of that, we’re using a trick to reset the connection between the TV and the PlayStation.

We recommend this solution as it resets the configurations to tackle any conflicts between your console, cable, and TV.

Here’re the steps: 

The option is different on the PS4, PS4 Pro, and PS5. You’re Here’re your possible choices:

Here’s one more thing you need to know. The HDCP is the resolution you’re setting for the PlayStation. If you set HDCP 2.0 / 2.1 or 2.2, it will display 4K. HDCP 1.4 limits the resolution to 1080p.

However, your whole output system must support 4K (HDCP 2.2) to work. Otherwise, you’d see a black screen or a blurry screen.

And by “whole output system,” I mean your display or monitor, console, cable, A/V amplifiers, home cinema systems, and any other devices plugged into your TV.

Anyhow, after resetting the resolution, the console may go back to Safe Mode. In that case, you should choose 1: Restart to initialize the console normally. 

Once you’re able to use your console again, it would be a good idea to turn off the HDR setting. It may cause conflict with certain TVs.

On the PS5, here’re the steps:

On the PS4, here’re the instructions:

If these solutions don’t work, it could mean your HMI port or chip is malfunctioning.

These are that tell you this is the problem:

In this case, you’d have to take your console to service. 

I'm a content creator happy to write, film, edit, and share original content. I used to work as a journalist, yet I'm constantly pursuing other creative and fun endeavors On the side, I manage an entertainment YouTube channel. On my downtime, I'm an avid casual gamer -if such a thing exists. See, I'd rather play Mass Effect for the 100th time than try my luck on Warzone again. . Oh, I'm also a father, which is my best job.

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